Welcome to Home Inspection Chicago (“we,” “our,” or “us”). We help connect people seeking residential or commercial property inspections with independent inspection companies serving the Chicago, Illinois area. Our users may include homeowners, prospective buyers, and real estate professionals.

We are committed to clearly explaining what information we collect, why we use it, and how it may be shared when you use our Website or submit an inspection request.

Before entering your information on our Website, we recommend reviewing this Privacy Policy. Your continued use of the Website or submission of information means you acknowledge the practices explained in this policy. If these practices are not suitable for you, you may choose not to proceed.

1. Information We Collect

When you submit an inspection request, contact us, or otherwise use our Website, we may collect information such as:

• Name and contact information, including phone number and email address
• Property information, including property address, ZIP code, property type, and other property-related details
• Inspection and service information, including requested inspection type and service requirements
• Scheduling information, including your preferred inspection date or time
• Information you provide through forms, messages, or other communications
• Technical information, such as IP address, browser type, device information, pages visited, and Website usage data

We may also collect certain information automatically through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Process and respond to your inspection request
• Connect you with relevant independent inspection companies
• Help inspection companies understand your requested service and property needs
• Facilitate communications regarding inspection services
• Operate, maintain, and improve our Website
• Monitor and analyze Website usage, traffic patterns, and user activity
• Prevent suspicious, unlawful, or unauthorized activity involving our Website
• Comply with applicable legal and regulatory requirements
• Communicate with you about your request or related services

3. Sharing Your Information with Inspection Companies

Our core service is connecting customers with home inspection companies in Chicago. Therefore, submitting your information through our Website constitutes your consent to the sharing described in this section.

When you submit a request for a home inspection through our Website, we collect the personal and property information you provide. We may share this information directly with relevant, independent home inspection companies within our network.

By submitting your information, you consent to its disclosure to independent home inspection companies within our network. An inspection company that serves your area and matches your service requirements may contact you directly by phone, text message, or email regarding your request.

These inspection companies operate independently from Home Inspection Chicago. We do not control how they handle, store, use, or protect your information once they receive it. Their own privacy policies and practices may apply to information they receive from us.

Important: By submitting an inspection request, you understand and consent that your information may be shared with independent inspection companies so they can respond to your request and provide or discuss inspection services.

4. Other Service Providers and Third Parties

We may share information with trusted service providers that help us operate and improve our Website, including providers of:

• Hosting services
• Analytics
• Technology and software
• Security
• Marketing
• Communication services

These service providers may process information only as necessary to perform functions on our behalf.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, users, Website, or business.

5. Cookies and Tracking Technologies

Cookies and similar technologies may be used on our Website to:

• Support core Website functions
• Remember preferences
• Analyze visitor traffic
• Assess Website usage
• Improve Website performance and functionality

Depending on your preferences and the technologies we use, cookies may be categorized as necessary, functional, analytical, advertising, or other types.

You can manage available cookie preferences through the cookie consent controls provided on our Website.

6. Data Security

We take reasonable steps to protect information through a combination of technical, organizational, and administrative security measures.

Despite these efforts, no website, network, or electronic storage solution is entirely immune from security risks. Therefore, while we take reasonable measures to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.

7. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and service records, resolve disputes, comply with legal obligations, and enforce our agreements.

Once information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it.

8. Your Privacy Rights

If you are a resident of Illinois, you may have certain rights regarding your personal information, including the right to:

• Know what personal information we collect
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable legal exceptions

We use information such as your name, phone number, email address, and property address to process inspection requests, communicate with you, and facilitate inspection-related services.

We do not sell or rent your personal information to third parties.

To make a privacy request or ask questions about our data practices, please contact us using the information provided in the Contact Us section below.

9. Third-Party Websites

Links or references to third-party websites, services, or businesses may appear on our Website.

These third parties have their own privacy practices, security measures, and policies, for which we are not responsible. We encourage you to review the applicable privacy policies before sharing personal information with any third party.

10. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly seek personal information from anyone under 18.

If personal information from a child has been submitted through our Website, please contact us so we can assess the situation and respond appropriately.

11. Changes to This Privacy Policy

From time to time, we may make changes to this Privacy Policy to reflect developments in our business or changes in applicable legal or regulatory requirements.

The latest version will appear on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Home Inspection Chicago
Email: info@homeinspectionchicago.services

We welcome questions, privacy requests, and inquiries regarding our data practices.